PV Contractor, Inc. Privacy Policy Effective Date: August 1, 2010
 

PV Contractor, Inc. understands that privacy is important to you and values your trust. This Privacy Policy ("Policy") explains how personal information about you is collected, used, and disclosed by PV Contractor, Inc., Inc. (“PV Contractor, Inc.”). Personal information covered by this Policy includes information that is collected when you sign up to become an PV Contractor, Inc. member, purchase items on www.pv-contractor.com and other websites (collectively the “Site”), use our Site, sign up for our newsletters and mailing lists, or when you otherwise interact with us. We reserve the right to modify this Policy at any time at our sole discretion.  

Contents
1.     Personal Information Collected
2.     Our Use of Personal Information
3.     Sharing of Personal Information
4.     Your Choices
5.     Security of Personal Information
6.     Changes to this Policy
7.     Contact Us
8.     Your California Privacy Rights
 

1. Personal Information Collected

Personal Information You Provide. We collect personal information you provide to us. For example, we collect information when you create an account, become a member, create a profile, use the interactive areas and features on our site, make a purchase, sign up for newsletters, and when you email, call, or otherwise communicate with us. The types of personal information we collect include, name, postal address, phone or fax number, email address, account information (e.g., membership, credit card and online registration information), professional, demographic information and information about your interests and preferences.

Automatically Collected Information. We receive certain types of information automatically whenever you use our services or Site. For example, when your Web browser accesses our Site, we obtain certain types of information, such as your IP address, the type of browser you use, access times, and the page you visited before visiting our Site. We may also collect information about your computer's operating system and information about your usage and activity on our Site.

Cookies. We automatically collect data using cookies. A "cookie" is a small data file that our sites transfer to your computer. We deliver these cookies and collect data on our Site, and we also use a third party agent to deliver cookies and collect data. We use the data we collect using cookies to help support the integrity of the registration and buying processes on our Site, retain your preferences and account settings, learn about your possible interests so we can personalize our marketing and information to better support your interests, and improve our sites and your experience. When you view a video on our site that uses Adobe Flash Player, a third party (Adobe Systems Inc.) may set a "flash cookie" on your computer. Visit Adobe Flash Player privacy and security to learn more about how Adobe Systems Inc. protects your privacy.

Web Beacons.  We also collect information using Web beacons. Web beacons are electronic images that may be used on our site or in our emails. We use Web beacons to deliver cookies, count visits, understand usage and campaign effectiveness, and to tell if an email has been opened or acted upon.

Personal Information from Other Sources. We may also receive personal information about you from other sources and combine or link that with information we have about you.  

2. Our Use of Personal Information

We use the personal information we collect about you for a variety of purposes, for example, to:

• To process and fulfill your order, including to send you emails to confirm your order status and shipment
• To communicate with you and to send you information by email, postal mail, telephone, text message, or other means about our products, services, contests, recall notices, support and administrative messages and promotions, unless you have directed us not to contact you with promotional communications
• To administer and fulfill our contests and other promotions
• To help us learn more about your shopping preferences
• To help us address problems with and improve our site design, products and services
• To analyze trends and statistics
  
• To enhance your shopping experience
• To protect the security or integrity of our websites and our business
• To contact you if necessary

We may store and process personal information in the United States, Germany and other countries.  

3. Sharing of Personal Information

We may share personal information about you outside of PV Contractor, Inc. and its affiliates, including as follows:

• We may share personal information with third parties who complete transactions or perform services on our behalf.
• We may make our postal mailing list and general shopping information available to selected companies we believe may offer products or services of interest to you.
• We may also post or publish your information when you submit comments, reviews, photos, and videos in connection with other areas of our sites.
• Personal information may be shared as part of a corporate business transaction, such as a merger or acquisition of all or a portion of our business to another company, joint venture, corporate reorganization, financing or sale of company assets. It may also be shared in the event of insolvency, bankruptcy or receivership in which personal information could be transferred to third parties as one of the business assets in the transaction.
• We may share personal information (i) to comply with laws or to respond to lawful requests and legal process, (ii) to protect the rights and property of PV Contractor, Inc., our agents, members, and others, including to enforce our agreements, policies, and terms of use, or (iii) in an emergency to protect the personal safety of PV Contractor, Inc., our members, our customers, or any other person.

 

4. Your Choices

You may opt out of receiving promotional emails from PV Contractor, Inc. by following the instructions in those emails. You may also change your postal mail and email preferences by contacting us at: info@pv-contractor.com. If you opt out, we may still send you non-promotional emails, such as emails about your purchases, account, membership or our ongoing business relations.  

If your personal information changes, we invite you to correct or update your information. You can make changes to your information any time by logging into Your PV Contractor, Inc. Online Account, and clicking the "Edit My Account" link. You can also request changes to your personal information and request that we not disclose your information to third-parties for their own marketing purposes by contacting our Customer Service department 1-800-730-4649 (US and Canada) or 1-415-955-0528 (outside the US and Canada) (see http://us.pv-contractor.com/us_store/contacts/ for additional contact methods).  

You can choose to stop collection of data by cookies on our site. Cookies set by PV Contractor, Inc.'s agent can be disabled by email us at info@pv-contractor.com. You may also set your browser to remove and reject cookies set by PV Contractor, Inc.. This may not affect third party "flash cookies" used in connection with videos you may view on our site. To manage and disable "flash cookies" set by Adobe Systems Inc., visit Adobe Flash Player privacy and security. If you choose to remove cookies or reject cookies, this could affect certain features or services of our sites.  

5. Security of Personal Information

PV Contractor, Inc. endeavors to use commercially reasonable physical, electronic, and procedural measures to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction while it is under our control.  

6. Changes to this Policy

PV Contractor, Inc. may change this Policy from time to time. If we make any changes to this Policy, we will notify you by changing the "Effective Date" date above or as required by law.  

7. Contact Us

If you have any questions, comments or concerns about this Policy or about our privacy practices, please call our customer service representatives at 1-800-730-4649 (US and Canada) or +1-415-955-0528 (outside the US and Canada) or send an email message to privacy@pv-contractor.com. You may also direct your privacy-related comments or questions to the following address:

PV Contractor, Inc.
Attn: Legal Department
425 Market Street
San Francisco, CA 94105

8. Your California Privacy Rights

California Civil Code Section 1798.83 permits customers of PV Contractor, Inc. who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please write to us at the following address:

PV Contractor, Inc.
Attn: Legal Department
425 Market Street
San Francisco, CA 94105